Contact information

Shipping Policy – Kyraa Cosmetics

At Kyraa Cosmetics, we aim to deliver your orders quickly and safely. Please review our shipping guidelines below.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation
• Orders are not processed on Sundays or public holidays
• During sales or peak periods, slight delays may occur

Shipping Timelines

• Delivery time typically ranges between 3–7 business days, depending on your location
• Delivery timelines are estimates and not guaranteed
• Delays caused by courier partners are beyond our control

Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout
• Shipping fees are non-refundable, except in cases of our error

Incorrect Address / Delivery Issues

Customers are responsible for providing accurate shipping details.

Kyraa Cosmetics is not responsible for:

• Delays or losses due to incorrect addresses
• Failed delivery attempts
• Courier-related issues outside our control

Reshipping charges may apply if an order is returned due to incorrect information.

Order Tracking

Once your order is shipped, tracking details will be shared via:

✔ WhatsApp / Email / SMS (as applicable)

Damaged Packages

If you receive a damaged package:

• Contact us within 48 hours of delivery
• Provide photos / unboxing video as proof

Claims without proper evidence may not be accepted.

For shipping-related queries, please contact:

📧 Email: kyraacosmetics@gmail.com

📱 WhatsApp: 7026861755
📸 Instagram: @kyraacosmetics

Thank you for shopping with Kyraa Cosmetics 💖